Arizona package texts, emails, calls, and fake missed-delivery tags
Arizona Attorney GeneralArizona
On March 30, 2026, Arizona Attorney General Kris Mayes warned that people impersonating UPS, FedEx, or the U.S. Postal Service were using package notices to steal personal and financial information. A typical message says a package is on the way or that a delivery has a problem, then offers a link that can lead to malware, identity theft, or a payment.
The alert also describes phone calls from fake carriers and paper missed-delivery tags left on doors with a fraudulent callback number. The web addresses may be slightly off, such as a hyphenated or misspelled version of a real carrier name. Legitimate carriers, the office said, do not need your personal or financial information to finish a delivery.
Red flags
- An unexpected text or email about a package, especially if you have not ordered anything.
- A link uses a look-alike address, such as a misspelling of fedex.com.
- A door tag lists a phone number you do not recognize as the carrier's.
- The message says you must act immediately or update a card.
How to protect yourself
- Do not click links in unexpected delivery texts or emails, and do not call unknown numbers that claim to be a carrier.
- If you have a tracking number, type the carrier's website yourself. Do not follow the link in the message.
- For a missed-delivery notice, call the number on the carrier's own site or on a previous bill, not the number on the tag.
If you are hit
- Report suspicious delivery notices to the FBI at ic3.gov
- If you shared personal information, start at identitytheft.gov The attorney general also said to consider a fraud alert or a credit freeze with Experian, TransUnion, and Equifax.
- If you shared financial information, call your bank. Arizona complaints can go through the attorney general at 602-542-5763 in Phoenix, 520-628-6648 in Tucson, or 800-352-8431 from elsewhere in the state.
Questions
Is Arizona package texts, emails, calls, and fake missed-delivery tags a scam?
On March 30, 2026, Arizona Attorney General Kris Mayes warned that people impersonating UPS, FedEx, or the U.S. Postal Service were using package notices to steal personal and financial information. A typical message says a package is on the way or that a delivery has a problem, then offers a link that can lead to malware, identity theft, or a payment. This page summarizes a public warning from Arizona Attorney General dated March 30, 2026. The linked source is the record.
What should I do if I fell for it?
Report suspicious delivery notices to the FBI at https://www.ic3.gov. If you shared personal information, start at https://www.identitytheft.gov. The attorney general also said to consider a fraud alert or a credit freeze with Experian, TransUnion, and Equifax. If you shared financial information, call your bank. Arizona complaints can go through the attorney general at 602-542-5763 in Phoenix, 520-628-6648 in Tucson, or 800-352-8431 from elsewhere in the state.
Sources
- Attorney General Mayes Warns Arizonans: That Package Notification Could Be a ScamArizona Attorney General
This summary is informational and not legal advice. If it and the linked source disagree, follow the source.
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